Who is Niko?
Odd that I'm typing this out in the third person, but it might be a question you've asked yourself. Please take a look at who I am through photos, or get to know me via my resume.
Work Experience
Staples Canada - Senior Product Designer - Remote
Successfully launched Staples order tracking, balancing back-end capabilities, business needs and customer experience. Worked closely with the business team to help identify strategy, deliver roadmaps and create deliverables such as service maps, designs and testing documentation.
A key contributor to the launch of Staples Business rebrand. Worked alongside the business team to create a unified strategy that strengthened SEO and simplified the experience to help generate new B2B leads.
October 2022 - Present
The Bay - Product Designer - Remote
Conducted product display page redesign by auditing the existing experience and conducting evaluative primary and secondary research to help increase customer satisfaction while driving business value
Actively owned and engaged in team improvement initiatives such as design process, documentation, design critique formatting, and educational plans.
October 2021 - October 2022
Essential Accessibility - Product Designer - Remote
June 2021 - October 2021
In charge of bug fix enhancements, customer feedback improvements and new feature launches.
Scotiabank (Tangerine) - Product Designer - Toronto
Led the design of the investments pod, working on experience redesigns of onboarding and compliance-related initiatives.
April 2019 - June 2021
Bond Brand Loyalty - UX Designer - Toronto
January 2019 - April 2019
Worked on loyalty portal customizations for enterprise customers such as Peterbilt and Aveda.
Education
Brainstation - UX Design Diploma
Completed an intensive 12-week UX Design Diploma at BrainStation, focused on user research, wireframing, prototyping, and interface design. Built a portfolio through real-world projects and presented a capstone to industry professionals. Gained hands-on experience with tools like Figma and applied design thinking methodologies.
March 2018
Seneca College - Honours Bachelor of Commerce
April 2016
Completed a four-year Bachelor’s degree in Business Management, gaining a strong foundation in strategic planning, leadership, and organizational evaluation. Studied key disciplines including finance, marketing, operations, HR, and global supply chain management. Developed skills in business ethics, customer service, sales, presentations, taxation, and applied research methodology.